1. Information We Collect
When you interact with SimpleMarket Sleep—whether by browsing our premium mattresses, placing an order for blankets and pillows, or reaching out to us—we may collect specific personal information to fulfill your requests.
- Contact Information: We collect your email address for communication, order confirmations, and customer support.
- Delivery Details: When you purchase our sleep products, we collect your shipping address (including city, region, and postal code) within Bangladesh to ensure accurate delivery.
- Digital Interaction Data: We may gather anonymous browser information and interaction data to improve the usability of our website and ensure a relaxing browsing experience.
Please note: SimpleMarket Sleep communicates exclusively via email and secure web forms. We do not request, collect, or store telephone numbers.
2. How We Use Your Data
The core purpose of collecting your information is to provide a seamless, comfortable, and reliable e-commerce experience. Specifically, we use your data to:
- Process, fulfill, and ship your orders for our sleep products safely to your address in Bangladesh.
- Send important updates regarding your order status, shipping confirmation, or product recalls.
- Respond efficiently to your inquiries submitted via our contact forms or directly to our support email.
- Enhance and secure our website infrastructure to prevent fraud and maintain the premium standard of SimpleMarket Sleep.
3. Data Protection and Sharing
Your privacy is paramount to a restful mind. SimpleMarket Sleep does not sell, rent, or trade your personal information to third-party marketers or unauthorized vendors.
We only share strictly necessary information with trusted operational partners, such as our delivery couriers based in Dhaka, who require your shipping address to deliver your physical goods. All third-party partners are strictly bound by confidentiality agreements to handle your data securely and solely for the purpose of fulfilling your SimpleMarket Sleep order.
4. Your Rights & Contact Information
You have the right to request access to the personal data we hold about you, request corrections to inaccuracies, or ask for the deletion of your data from our active systems.
If you have any questions or concerns regarding our privacy practices, or if you wish to exercise your data rights, please reach out to our privacy team using the contact details below: